Introduction
We, Héléna Turin, take the protection of your personal data very seriously. This privacy statement explains how your information is collected, used and protected when you use our website https://gomera-vida.es. By accessing our site, you consent to the practices described in this statement.
General information
–Data controller: Héléna Turin
–Postal address: Rte de la Gérine 26, 1723 Marly, Switzerland
Contact e-mail: contact@gomera-vida.es
If you have any questions about your personal data, please contact us at the above address.
Collected data
1. User-supplied data :
–Contact form: Name, e-mail address and any other information you choose to share.
–Online store: Name, delivery address, e-mail address, telephone (to ensure delivery of your orders). This data is kept for 12 months.
–Newsletter: E-mail address. You can unsubscribe at any time via the link in each e-mail.
2. Automatically collected data :
–Google Analytics: Browsing data (anonymized IP address, pages visited, length of visit) to improve user experience.
–Cookies: See the “Use of cookies” section for more details.
Data processing purposes
The data collected on the site is used for :
1) Respond to requests via the contact form.
2. process and deliver your orders in our online store.
3.send newsletters to subscribers.
4.analyze site traffic and improve content.
5.Display third-party services such as Google Maps and Instagram.
Data sharing
Some data may be shared with third parties for the following reasons:
–Google Analytics: Statistical analysis of website visits.
–Google Maps: Interactive map display.
–Instagram: Integration of the Instagram feed on the site.
–Delivery services: Necessary information (name, address) may be shared with carriers to ensure delivery of your orders.
No personal data is sold or shared for advertising purposes without your explicit consent.
Data retention period
-Data from online store orders are stored for 12 months, after which they are deleted.
-Data collected via the contact form is deleted as soon as we have processed your request.
-Newsletter data is kept until you decide to unsubscribe.
User rights
In accordance with the Data Protection Regulation (RGPD), you have the following rights:
1Right of access: Obtain a copy of the personal data we hold.
2Right of rectification: Correct your data if it is inaccurate.
3Right to erasure: Request the deletion of your data.
4Right to withdraw consent: Withdraw your consent to the processing of your data at any time.
5Right to lodge a complaint: You may lodge a complaint with a supervisory authority, such as the CNIL in France.
To exercise these rights, please contact us at contact@gomera-vida.es.
Use of cookies
We use cookies to improve your experience on the site:
–Necessary cookies: ensure the site functions properly.
–Analytics cookies: Collected by Google Analytics to analyze traffic.
Third-party cookies: Used by Google Maps and Instagram for their functionalities.
You can manage your cookie preferences via your browser settings.
Data security
We take technical and organizational measures to protect your data against unauthorized access, loss or modification. This includes SSL encryption to secure exchanges between your browser and our site.
Hosting and data transfer
The https://gomera-vida.es website is hosted on servers located in Europe. Some data may be transferred outside the EU via third-party services such as Google or Instagram. We ensure that such transfers comply with applicable data protection laws.
Changes to the privacy statement
This privacy statement may be updated to reflect changes in our practices or to comply with legal requirements. We invite you to consult this page regularly.